Data Privacy Policy
Last updated: September 13, 2025
Purpose
This policy explains how KingAuthor collects, uses, stores, and protects your personal data; what rights you have over that data; and how we safeguard payment/cardholder/account information during transactions. We are committed to ensuring your privacy and the security of your information.
Scope
This policy applies to all users of our website, clients purchasing our services or digital products, and all transactions (consultation, editing, design, etc.).
It covers:
Personal Information (name, address, contact info)
Payment and billing information
Digital IDs / authentication data
Any other data you voluntarily provide (e.g. feedback, usage data)
Data Protection & Regional Privacy Laws
KingAuthor – Publishing Consultants is based in the Caribbean.
We comply with applicable regional data protection laws, which include: the Data Protection Acts in jurisdictions where we operate or have clients (caribbean.eclac.org).
We respect legal requirements for data privacy: transparency of data collection, lawful basis for processing, limited retention, and rights to access, correct, or delete your data.
What Data We Collect & Why
Name, email, billing address, phone number: Required for invoicing, contact about project status, delivery of digital files, and sending receipts/ communications.
Payment information (via payment processor): To complete transactions for services or digital products. Note: we do not store full card numbers ourselves.
See Payment & Transaction Security.
Project materials (your manuscript, style preferences, content): To deliver services (editing, formatting, etc.).
Usage data, device/browser info, IP address: To maintain security, ensure site performance, detect fraud or suspicious activity.
Marketing preferences: So we can send newsletters, promos only if you consent to receive them.
How We Use & Share Data
To provide and improve our services (editing, digital file delivery, consultations).
To communicate with you: order confirmations, support, policy updates.
To comply with legal or regulatory obligations (e.g. tax, data privacy laws).
We do not sell or share your personal data with third parties for their marketing purposes.
We may share data with third-party service providers (payment processors, email platforms, cloud storage) under contract to help us deliver our services.
They are required to maintain security and confidentiality.
Data Retention & Deletion
We keep personal and project-related data for as long as necessary to fulfill the purpose for which it was collected, including legal/contractual obligations. Usually, this is no more than 7 years (for business/accounting purposes), unless law requires longer.
You can request deletion or anonymization of your data (except where retention is required by law or for contractual claims).
Payment & Transaction Security
To protect cardholder account data and ensure the integrity of transactions, KingAuthor adheres to industry-best standards:
a. PCI DSS Compliance
We use payment processors/ gateways that are PCI DSS compliant. This means they meet the standards set by the Payment Card Industry Data Security Standard, which cover encryption, secure handling of data in transit and at rest, limited access, monitoring, etc.
We do not store full credit card/PAN (Primary Account Number) information ourselves. Any sensitive authentication data (e.g. CVV) is handled only by the processor, not stored on our servers.
b. Encryption & Secure Transmission
All data you submit on our site (including during checkout) is transmitted over secure, encrypted connections (HTTPS/TLS/SSL).
Payment data is encrypted end-to-end, meaning that during transit between your browser/device and the processor, and at rest (if stored by the processor), encryption protocols are used.
c. Authentication, Access Control & Monitoring
Relevant internal systems are protected by strong passwords, limited access based on role, multi-factor authentication (where available).
Access logs are maintained for systems that handle or pass through sensitive data.
Regular security audits, software updates, and vulnerability scans are performed to ensure systems remain secure.
d. Tokenization & Third-Party Gateways
Where possible, we use gateways that employ tokenization: real card data is replaced with a token so that we never handle or see full card numbers.
All payment processing is handled by trusted third-party gateways with good reputation and strong security controls.
Your Rights
As a customer, you have certain rights under data protection laws in many jurisdictions:
Right to access your personal data
Right to correct or update inaccurate data
Right to erase or request deletion, subject to legal/contractual retention requirements
Right to restrict or object to certain processing (e.g. marketing)
Right to withdraw consent for non-essential processing (e.g. marketing communications)
Right to receive your data in a portable format (when applicable)
To exercise any of these rights, contact info@kingauthorpublishing.com
with “Privacy Request — [your name/ order #]”.
We will respond within 30 days (or within time required by applicable laws).
Cookies & Tracking
We use cookies/ tracking pixels/ analytics tools to improve site performance, understand usage, and for marketing/ remarketing (only with consent where required). Sensitive personal info (including payment data) is not stored or transmitted through cookies. You can manage cookie preferences via your browser.
Data Breach & Notification
In the unlikely event of a data breach affecting your data, we investigate immediately, contain the breach, and notify
affected users and any relevant legal authority as required by law.
If cardholder data or payment information is compromised, we will coordinate with the payment processor and other relevant parties to mitigate damage.
Your Personal Data
Non-payment personal data stored (contact info, manuscripts, preferences) is stored on secure servers, with access only by authorized personnel. Backups are encrypted and access is controlled. We implement best practices for data security: strong passwords, two-factor authentication where possible, regular updates and patching, least privilege principle.
Changes to Our Privacy Policy
We may revise this policy periodically to reflect changes in technology, legal/ regulatory environment, or business operations.
The “Last updated” date at top shows the latest version. Significant changes will be communicated to users via email or website notice.
Need Help?
Contact Us
If you have any queries about this Data Privacy & Transaction Security Policy, or want to exercise any of your data rights, you can email info@kingauthorpublishing.com.
